We were referred to Carlyn by our realtor in L.A. because Carlyn was one of the top sellers in the “Oceanas”, where we intended to buy. Carlyn endured over 7 months searching, communicating and touring with us; we even considered making an offer on a home until Carlyn wisely advised us not to purchase until we were fully “ready,” as we still had many loose ends to tie up in L.A. This proved prudent because we ended up waiting to find the home which was more perfect for us than we had originally envisioned! Carlyn jumped on this home once it came on the market and walked us through the process step by step, patiently and faithfully. She is an excellently responsive realtor, which is a deciding factor for me, personally, as I have worked with realtors who do not reply for hours, if not days!

Carlyn has become a trusted friend and was very resourceful in supplying us with contacts of reliable contractors and service techs in this area to work with, as we had little familiarity with Oceanside businesses. Carlyn’s integrity is strong as well; and if she doesn’t know something, she will research it until she finds out! She has a keen awareness of the area, which we appreciated, and after knowing us only a short while, she was able to discern our best fit for a home.

We are thankful to Carlyn for her tremendous patience and caring kindness, as well as her overseeing of the closing process and final wrap up of our property purchase. We love our new Oceana home and would not have given it a second glance if not for Carlyn! ​

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Sue & Lee Mansis – Oceanside

I want to personally thank Jeanne Redlinger for handling the sale of my Mother’s home during a very difficult time for my family. She is extremely professional, well organized and kept us informed throughout the sale process. Since I live out of state and Mother’s house needed some TLC, Jeanne worked with a local flooring company to select and install new carpet and hardwood flooring. She also worked with a local plumber and electrician to facilitate required repairs. Thank you Jeanne for going out of your way to do this! We highly recommend her to anyone needing a professional, first-class real estate agent!

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George Stanley – San Marcos, California


I can’t say enough about Jeanne and her expertise in real estate.

I’ve known Jeanne for many years as a dear and loyal friend. And, after my mom passed away, I knew that Jeanne was the only realtor that I could turn to with absolute faith and confidence regarding the subsequent marketing and sale of my mom’s home. Not only was Jeanne sensitive to the loss of my mom, but she also stayed by my side through a very emotional time.

Her pre-marketing was flawless and her net-working resulted in two, all cash and over asking price, offers within the first day Jeanne listed my mom’s home in the MLS system. The buyer asked for a very quick 7 day close of escrow! She guided me through the entire transaction with skill and expertise. Jeanne stayed on top of the multitude of paper-work that followed and made sure that everything was handled and completed within the very short contractual time frame. She was organized, extremely knowledgeable, thorough, dedicated, patient, honest and kind throughout the entire transaction. I felt blessed to have her on, and by, my side!

After the sale of my mom’s home, Jeanne also represented me as a buyer. Again, she was thorough, and also relentless, in her search for property that closely fit my expressed requirements. Jeanne was on top of the market and immediately called me when a $10,000 reduction in price posted on a property that she had previously shown me. We presented an offer, it was accepted and I now live in this wonderful home that Jeanne found for me.

I am forever grateful for all of Jeanne’s hard work and sincere caring and amazed at the depth of her real estate knowledge. I can recommend her, without any hesitation, to all who seek the best-of-the-best to handle their every real estate need.

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Nancy Savarese – San Marcos, CA

Jeanne Redlinger did an outstanding job in selling our house. She’s very well organized and an excellent communicator – both critical in the sale of property. Jeanne took time to understand our goals, and she provided valuable feedback to help us formulate an effective selling strategy. Because of her long experience in the San Diego/North County market area, she has a huge net of real estate contacts which – in our case – proved to be more valuable than any advertisements. Throughout the entire process, Jeanne was steady, professional, confident, creative, ethical and cheerful. We highly recommend her to anyone needing a first-class real estate agent – either as a buyer or a seller!

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Paul & Maria Gustafson – Vista, California

Daylene helped my brother and I purchase a condo in a 55+ community for our mother, who is moving to San Diego from Colorado Springs. She was infinitely patient answering all my mom’s questions by e-mail and phone. She was also compassionate and very understanding of how difficult it is for an older person to move across country into a new home sight unseen. Daylene worked closely with all of us to successfully close escrow within only three weeks, which was extraordinary in that we also had to work with a tenant living in the property at the time of sale. Daylene is a very professional agent and we would definitely use her services again if needed.

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Lynn Bible & Jerry Sanchez – San Diego, CA

Moving is an emotional experience whether you are buying or selling, and can mix with uncertainty and confusion with excitement if you are doing both. I was both selling a family home and downsizing to a smaller home in another city. I was fortunate enough to find a Realtor, Megan Gonzalez, who was not only savvy about the real estate market, but also proactive and kind. When I felt consumed about the sale of my house, she expertly maneuvered me through every aspect of buying my new home. I had an impossible wish list and hoped to find a place with maybe half of my desires, Megan found me a place with every one of items on my wish list and then through in a few extras to my delight. I loved working with Megan. She is skilled, knowledgeable, detailed and thorough. Megan is excellent at negotiations and understands real estate law and practices. She has a long list of resources and can help with inspections, repairs, and decorating when the right home is found. Megan was much more than a Realtor, she was a guide through unfamiliar territory, and friend when I needed a calm opinion, and patient during those times when I needed to better understand the process. I consider Megan a treasure and now a friend.

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Debi Coleman – Upland, CA

I can’t beging to tell you how great our experience was with Michael. After retiring my father felt it was time for him to sell the family home. We contacted Mike and he got it done! He always answered any questions we had and was just a phone call away! Thank you Michael for making this a smooth transition for our family.

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Gloria Ortiz-Rivera – Oceanside

Mike Levy was very easy to work with in the selling of our house. In our absence, he handled several of the issues that came up, dealt with our renters, provided constant updates, kept us informed of all options, and offered us his advice. He was a pleasure to work with and I would recommend him to other potential sellers.

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Mathew Christie – Los Angeles


When we were first time home buyers, we were looking for someone that we could trust and someone that would help us walk through learning all of the ins and outs of buying a new home. We found Bill Richard through a mutual friend and he was just what we needed. Since that first purchase, we moved out of state and into different parts of California. When we came back to San Diego and decided it was time to buy a home again, we knew that we wanted Bill to be our agent again. We are grateful for his insight and help in finding our family the home that is right for us! Thank you!

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Cody & Michelle Busick – Vista, CA


When I started looking to buy a house in Carlsbad, CA, I had been to about 75 open houses over several months and had yet to connect to a local realtor. I came into contact with Bill Richard at an open house during my open house tours in the North County area.
When I met Bill there was an instant connection.
I am very selective and was not in a hurry to purchase a home. Bill understood my requirements and working together over several months we narrowed down the search to a few neighborhoods.
Bill also recommended working with Kelly Kline of One Trust Home Loans to get pre-qualified. I sold my home to a friend and Kelly took care of that loan and it was an easy transaction. As was my loan through Kelly.
The right home eventually arrived on the market and Bill went above and beyond during the entire process. I had moved out of the area and was not able to be part of the inspection and other things that needed to be handled. Bill scheduled and was present during those needed processes. He called, texted and emailed me regularly keeping me updated on the transaction.
Working with Bill and his team felt like I was with friends. The purchase of my home in Carlsbad went very smooth.
I have already recommended Bill and Kelly to others, and will continue to do so in the future.
Robert

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Robert – Carlsbad, CA

“Selling a property from a long distance seemed a daunting task, especially one that needed updating. I feel very fortunate to have found Carlyn Yenger who helped me sort out the numerous details of getting a condo ready to be sold. Carlyn is in tune with what buyers are looking for and was a valuable resource for ideas and local contacts of businesses for updating the condo for today’s real estate market. She was always easily available by phone or through emails. We were able to complete the sale without having to travel to the property. I must say that Carlyn went the extra mile as our Realtor.”

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Char Bruzenak – Oceanside, CA


I cannot say enough about our experience with Bill Richard. He was the consummate professional who helped us through a very complicated transaction – purchasing a bank-owned property. He operated by the motto of going “above and beyond” in assisting us through every step of the process. However, what struck me the most regarding Bill was his integrity. He displayed this attribute time and time again and in the short time he worked with us, I felt comfortable trusting him, knowing he was truly looking out for our best interests. I would unequivocally recommended him and use him again for future real estate transactions.

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Fred & Kathie Lyle – San Juan Capistrano, Ca

“Simply amazing!!!” Without the help and extreme professionalism of Carlyn Yenger as our agent we could not have sold my Mother’s home in Oceanside as quickly as we did. No matter what time of the day or night, Carlyn was always there to help us. The result of her time and talent was fabulous! Carlyn provides world class customer service to all her clients. My husband and I can say without any reservation that if you want knowledgeable, professional, efficient, courteous and ever friendly service, Carlyn should be your primary and only choice! She helped to make our Oceanside, CA experience a memorable one.
Bill & Trish S.

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Patricia Spencer – Oceanside, CA

Carlyn,
I was very fortunate to have you and your team represent me in the sale of my mom’s Oceana condo in Oceanside, CA.
You were on top of things from the get-go. I had nothing but total confidence in you and your team because of your professionalism, knowledge and diligence. You provided a service that went above and beyond all of my expectations.
Without reservation, I can say that you and your team are the best agent’s that I have ever worked with.
Best Wishes,
Al Cardillo

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Al Cardillo – Oceanside, CA

We must of had the longest escrow in history waiting for the sellers to straighten out their legal issues. Mike was patient and reassuring along the way, he kept us calm and up to date on everything that happened. We could not have had a better Realtor, Mike is always available when we had questions on night and weekends, great communication. Thank you Mike for helping us buy our first home.

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Bonnie Mottola – Escondido, CA

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The Richard Realty Group made the stress of selling my home almost go away. They always communicated with me every step of the way and in a timely fashion. They gave me good advice each step of the way to enable me to get the best price for my home. We where on a flag lot that makes it a harder sale… it got sold. A note, I own a small business and run my business with integrity. Richard Realty Group does the same. I am a very particular person and require a lot of detail and I got it every step of the way. I highly recommend the Richard Realty Groups.

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Tom Gill – Vista, CA

To Whom It May Concern,

In an accelerated world, where transactions and sales speak louder than service standards, there are some notable exceptions to the rule. One happens to be Bill Richard of Richard Reality Groups.

Bill’s approach to selling real estate is clearly not a numbers game, but rather he has chosen to embrace a service based strategy to ensure that his new prospects became life-long customers. As 1st time customers, it struck us that Bill built his business on the premise that exemplary service and satisfied customers are more important than short term financial gains. In representing our interests, he looked at the income as a by-product of the sale, not a focal point that drove the sales process. It wasn’t about numbers, but rather about satisfying the customers objectives.

One of Bill’s trademark behaviors was his accessibility. He was literally always available to speak with me, my wife or our son to provide candid opinions about any aspect of the properties we were exploring. He was always cordial, professional and accommodating. Since this was a first home for our son, Bill made the time to have one-on-one time with him to solicit his specific ideas and opinions rather than just catering to the ‘buyers’. We were impressed. He spent the time with us to truly assess our particular needs so the homes we did see fit our specific guidelines. He educated us on the market, thereby making the process fast and easy.

Another aspect of this transaction which impressed us was the fact that Bill made himself an expert in the local market and various property types. His knowledge was encyclopedic. He made sure we had no shortage of options or perspective throughout the process.

Exceptional service is underscored by people of character. Bill has a surplus of character and that was manifest in what we came to recognize as legendary patience and a broad base of real estate knowledge. Both were instrumental in allowing us to become informed buyers. We were highly satisfied with his overall services and work ethic.

My unilateral decision to send this letter of recommendation is evidence of that satisfaction. I would recommend Bill to other potential buyers without reservation.

With Thanks,

Tim and Jenni Smith

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Tim & Jenni Smith – San Marcos, CA

We have known Jeanne for several years and enjoyed our friendship with her. So when we decided to sell our home in Encinitas, we knew that her impressive professionalism, personality and demeanor as an agent would make her our choice. Jeanne brings a strong knowledge base and real estate experience that proved to be extremely valuable to us in selling our home. Her ability to anticipate issues, concerns and possible problems saved us from having to face crises during the process. At one point, an unusual issue arose from the buyers’ inspection, and although it wasn’t one Jeanne (or any other agent we knew of) had ever experienced, she used her creativity and uncommon good judgment to bring it to a successful and speedy resolution. She has very good resources and contacts within the industry and related services that also proved most helpful. Even though we’ve bought and sold homes many times, the paperwork is always overwhelming, with new laws and requirements with each experience. Thanks to Jeanne’s in depth experience and calm demeanor, she walked us through the piles of paperwork required and made the potentially nerve wracking process painless. And her common sense, creativity and practical approach to problem solving never ceased to amaze us, even to the point of our preparing for the moving process. When I would get rattled about an issue, I could always count on her to magically bring me down from the rafters and make me feel confident to deal with things. On the day we moved, she appeared, ready to help in any way and send us off with big smiles to match hers. Beyond her abilities and confidence as a professional, Jeanne has a truly delightful personality that shines, making her clients feel they came out the other end of the dreaded mission of selling their home, feeling like a winner rather than a survivor! Whether it was setting the asking price, marketing our home in the best light, suggesting improvements before putting it on the market, evaluating and negotiating offers or helping with our packing, she walked us through any trials and tribulations, keeping the end goal in her view: selling your home to the best buyer for the best price as quickly as time allows….all without breaking a sweat! The only problem: we love our new home in Oregon, but we miss Jeanne.

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Linda & John Henry – Encinitas, CA

Our transaction was fast, but Bill was faster! I completely appreciate all of the hard work and negotiating that Bill did for us. He’s excellent at his job and even more excellent at who he is as a person! He’s the only person I trust to help me buy or sell a home!

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Trudy Kaplan – Murrieta, CA