Moving is an emotional experience whether you are buying or selling, and can mix with uncertainty and confusion with excitement if you are doing both. I was both selling a family home and downsizing to a smaller home in another city. I was fortunate enough to find a Realtor, Megan Gonzalez, who was not only savvy about the real estate market, but also proactive and kind. When I felt consumed about the sale of my house, she expertly maneuvered me through every aspect of buying my new home. I had an impossible wish list and hoped to find a place with maybe half of my desires, Megan found me a place with every one of items on my wish list and then through in a few extras to my delight. I loved working with Megan. She is skilled, knowledgeable, detailed and thorough. Megan is excellent at negotiations and understands real estate law and practices. She has a long list of resources and can help with inspections, repairs, and decorating when the right home is found. Megan was much more than a Realtor, she was a guide through unfamiliar territory, and friend when I needed a calm opinion, and patient during those times when I needed to better understand the process. I consider Megan a treasure and now a friend.
I can’t beging to tell you how great our experience was with Michael. After retiring my father felt it was time for him to sell the family home. We contacted Mike and he got it done! He always answered any questions we had and was just a phone call away! Thank you Michael for making this a smooth transition for our family.
Mike Levy was very easy to work with in the selling of our house. In our absence, he handled several of the issues that came up, dealt with our renters, provided constant updates, kept us informed of all options, and offered us his advice. He was a pleasure to work with and I would recommend him to other potential sellers.
When we were first time home buyers, we were looking for someone that we could trust and someone that would help us walk through learning all of the ins and outs of buying a new home. We found Bill Richard through a mutual friend and he was just what we needed. Since that first purchase, we moved out of state and into different parts of California. When we came back to San Diego and decided it was time to buy a home again, we knew that we wanted Bill to be our agent again. We are grateful for his insight and help in finding our family the home that is right for us! Thank you!
When I started looking to buy a house in Carlsbad, CA, I had been to about 75 open houses over several months and had yet to connect to a local realtor. I came into contact with Bill Richard at an open house during my open house tours in the North County area.
When I met Bill there was an instant connection.
I am very selective and was not in a hurry to purchase a home. Bill understood my requirements and working together over several months we narrowed down the search to a few neighborhoods.
Bill also recommended working with Kelly Kline of One Trust Home Loans to get pre-qualified. I sold my home to a friend and Kelly took care of that loan and it was an easy transaction. As was my loan through Kelly.
The right home eventually arrived on the market and Bill went above and beyond during the entire process. I had moved out of the area and was not able to be part of the inspection and other things that needed to be handled. Bill scheduled and was present during those needed processes. He called, texted and emailed me regularly keeping me updated on the transaction.
Working with Bill and his team felt like I was with friends. The purchase of my home in Carlsbad went very smooth.
I have already recommended Bill and Kelly to others, and will continue to do so in the future.
“Selling a property from a long distance seemed a daunting task, especially one that needed updating. I feel very fortunate to have found Carlyn Yenger who helped me sort out the numerous details of getting a condo ready to be sold. Carlyn is in tune with what buyers are looking for and was a valuable resource for ideas and local contacts of businesses for updating the condo for today’s real estate market. She was always easily available by phone or through emails. We were able to complete the sale without having to travel to the property. I must say that Carlyn went the extra mile as our Realtor.”
I cannot say enough about our experience with Bill Richard. He was the consummate professional who helped us through a very complicated transaction – purchasing a bank-owned property. He operated by the motto of going “above and beyond” in assisting us through every step of the process. However, what struck me the most regarding Bill was his integrity. He displayed this attribute time and time again and in the short time he worked with us, I felt comfortable trusting him, knowing he was truly looking out for our best interests. I would unequivocally recommended him and use him again for future real estate transactions.
“Simply amazing!!!” Without the help and extreme professionalism of Carlyn Yenger as our agent we could not have sold my Mother’s home in Oceanside as quickly as we did. No matter what time of the day or night, Carlyn was always there to help us. The result of her time and talent was fabulous! Carlyn provides world class customer service to all her clients. My husband and I can say without any reservation that if you want knowledgeable, professional, efficient, courteous and ever friendly service, Carlyn should be your primary and only choice! She helped to make our Oceanside, CA experience a memorable one.
Bill & Trish S.
I was very fortunate to have you and your team represent me in the sale of my mom’s Oceana condo in Oceanside, CA.
You were on top of things from the get-go. I had nothing but total confidence in you and your team because of your professionalism, knowledge and diligence. You provided a service that went above and beyond all of my expectations.
Without reservation, I can say that you and your team are the best agent’s that I have ever worked with.
We must of had the longest escrow in history waiting for the sellers to straighten out their legal issues. Mike was patient and reassuring along the way, he kept us calm and up to date on everything that happened. We could not have had a better Realtor, Mike is always available when we had questions on night and weekends, great communication. Thank you Mike for helping us buy our first home.
The Richard Realty Group made the stress of selling my home almost go away. They always communicated with me every step of the way and in a timely fashion. They gave me good advice each step of the way to enable me to get the best price for my home. We where on a flag lot that makes it a harder sale… it got sold. A note, I own a small business and run my business with integrity. Richard Realty Group does the same. I am a very particular person and require a lot of detail and I got it every step of the way. I highly recommend the Richard Realty Groups.
To Whom It May Concern,
In an accelerated world, where transactions and sales speak louder than service standards, there are some notable exceptions to the rule. One happens to be Bill Richard of Richard Reality Groups.
Bill’s approach to selling real estate is clearly not a numbers game, but rather he has chosen to embrace a service based strategy to ensure that his new prospects became life-long customers. As 1st time customers, it struck us that Bill built his business on the premise that exemplary service and satisfied customers are more important than short term financial gains. In representing our interests, he looked at the income as a by-product of the sale, not a focal point that drove the sales process. It wasn’t about numbers, but rather about satisfying the customers objectives.
One of Bill’s trademark behaviors was his accessibility. He was literally always available to speak with me, my wife or our son to provide candid opinions about any aspect of the properties we were exploring. He was always cordial, professional and accommodating. Since this was a first home for our son, Bill made the time to have one-on-one time with him to solicit his specific ideas and opinions rather than just catering to the ‘buyers’. We were impressed. He spent the time with us to truly assess our particular needs so the homes we did see fit our specific guidelines. He educated us on the market, thereby making the process fast and easy.
Another aspect of this transaction which impressed us was the fact that Bill made himself an expert in the local market and various property types. His knowledge was encyclopedic. He made sure we had no shortage of options or perspective throughout the process.
Exceptional service is underscored by people of character. Bill has a surplus of character and that was manifest in what we came to recognize as legendary patience and a broad base of real estate knowledge. Both were instrumental in allowing us to become informed buyers. We were highly satisfied with his overall services and work ethic.
My unilateral decision to send this letter of recommendation is evidence of that satisfaction. I would recommend Bill to other potential buyers without reservation.
Tim and Jenni Smith
We have known Jeanne for several years and enjoyed our friendship with her. So when we decided to sell our home in Encinitas, we knew that her impressive professionalism, personality and demeanor as an agent would make her our choice. Jeanne brings a strong knowledge base and real estate experience that proved to be extremely valuable to us in selling our home. Her ability to anticipate issues, concerns and possible problems saved us from having to face crises during the process. At one point, an unusual issue arose from the buyers’ inspection, and although it wasn’t one Jeanne (or any other agent we knew of) had ever experienced, she used her creativity and uncommon good judgment to bring it to a successful and speedy resolution. She has very good resources and contacts within the industry and related services that also proved most helpful. Even though we’ve bought and sold homes many times, the paperwork is always overwhelming, with new laws and requirements with each experience. Thanks to Jeanne’s in depth experience and calm demeanor, she walked us through the piles of paperwork required and made the potentially nerve wracking process painless. And her common sense, creativity and practical approach to problem solving never ceased to amaze us, even to the point of our preparing for the moving process. When I would get rattled about an issue, I could always count on her to magically bring me down from the rafters and make me feel confident to deal with things. On the day we moved, she appeared, ready to help in any way and send us off with big smiles to match hers. Beyond her abilities and confidence as a professional, Jeanne has a truly delightful personality that shines, making her clients feel they came out the other end of the dreaded mission of selling their home, feeling like a winner rather than a survivor! Whether it was setting the asking price, marketing our home in the best light, suggesting improvements before putting it on the market, evaluating and negotiating offers or helping with our packing, she walked us through any trials and tribulations, keeping the end goal in her view: selling your home to the best buyer for the best price as quickly as time allows….all without breaking a sweat! The only problem: we love our new home in Oregon, but we miss Jeanne.
Our transaction was fast, but Bill was faster! I completely appreciate all of the hard work and negotiating that Bill did for us. He’s excellent at his job and even more excellent at who he is as a person! He’s the only person I trust to help me buy or sell a home!
It was our pleasure to work with Jeanne Redlinger during our recent home purchase. Jeanne is articulate and highly detailed…She has specific knowledge of the area, and showed extreme patience in showing us and re-showing us homes, and neighborhoods all over the north county. Jeanne won us over early in the process with her tenacity, and then kept us motivated thru the entire process. What really stuck out for us was the level to which she was willing to go above and beyond for our growing family. Her help was instrumental not only the search, escrow and closing, but post-sale as well. We feel very lucky that we met Jeanne, and would highly recommend her services as a real estate professional.
Mike did a great job handling our first home buying experience. He went out of his way to get himself set up in the Temecula area to show us properties even though it’s outside of his normal operating area. He was always very thorough in the information he provided us as first time home buyers and was always quick to take care of any time sensitive matters. He is a genuine person and easy to talk to which makes the process that much easier because nobody wants to feel as though they’re being “Sold” on their purchase. He was an excellent guide in this process and went above and beyond when having to deal with our sellers agent and outside contractors. I will be recommending him to any of our friends looking to buy a home in the future.
“This letter is to commend Carlyn Yenger for the outstanding job she did as our realtor. We decided to sell our house at 1049 Turnstone Way, Oceanside, CA, in March 2016 and chose Carlyn as our realtor because upon meeting her we knew right away that she was energetic, enthusiastic, and very familiar with the neighborhood. She was thoroughly knowledgeable in real estate law and explained everything to us. She also gave us staging tips so our house would show the best. Carlyn never left anything to chance and as a result she had a very happy seller and buyer. And she became our very good friend. – James & Mary Hague, Oceana Mission 3″
Kelly helped us move into our new condo in Oceanside CA. She was phenomenal. We couldnt have asked for a better realtor. We trust her completely and she supported us throughout this crazy process! Kelly was always and continues to always be there for us. I would highly recommend her to any and all of our family and friends, in fact we already have! We couldn’t have imagined completing this process without her! We now have a lifelong friend and realtor!!
Michael was referred to me by my friend. He was very helpful and patient as we went through the process of looking at homes. He is very thorough and knowledgeable. He coordinated my sale with my realtor in San Bernardino which was helpful. After the sale, Michael continues to be available. He is a valuable resource. Thank you Michael!!
Jeanne did a great job first selling my old place, then finding my new place. While selling my old place she was on top of everything. From the staging of the furniture to following up with everyone that looked at the house. She also found my dream house. I’m very happy where I am now.