As a first-time homebuyer, I had no idea what I was doing or what to expect. Unfortunately, my first agent wasn’t Kelly. It took me some time to realize that just opening a lock box and letting me wander around a home for sale wasn’t the limit of what an agent could do for me.
After I described my experiences with my lackluster agent, a friend begged me to work with Kelly. I met with her at a small coffee shop and she brought a whole folder of information. As we started to talk, I really liked Kelly’s energy. She focused on me and asked smart questions. When she gave me a “test” to make sure we were a good fit for each other, I knew she was a different kind of agent.
As soon as Kelly became my agent, I noticed a marked difference in the way she treated me, compared to my previous agent. The most obvious was that she called, emailed, and communicated…a lot. It was me emailing her and sending a few places I found on Zillow like before, but her emailing with options.
In the process, I narrowed my search down to the town of Bonsall. With a population of just over 3,000, it didn’t have a lot available in my price range. As soon as something came up Kelly called me in the middle of day, and an hour later we were driving up to see. Kelly’s quick action were well warranted. The condo was charming and perfect and in my budget! I put in an offer that day. Another offer came through the next day.
Kelly developed a strong rapport with the seller, a seasoned investor. She let him know that she was an experienced, no-nonsense agent who got things done. Even though the seller had two offers in two days of putting the condo on sale, he decided to work with us. I am 100% certain that without Kelly, I wouldn’t have gotten the condo of my dreams. The extra time she took, her professionalism, and the rapport she built with the seller made it easy for him to choose and work with us.
Kelly isn’t just an agent. She is an advocate. Throughout the negotiation phase, the inspections, the lender paperwork, etc… Kelly was always willing to pick up the phone and explain what was happening. She was on top of everything and fought for me when the lender was being slow and my broker wasn’t communicating well. She is a force of nature! I also felt that Kelly really cared about me, which also made her stand out from my previous agent. She wanted to make the process as smooth and enjoyable as possible, and I really appreciated that.
I will definitely be recommending Kelly to any of my friends who want an experienced, knowledgeable, caring, and committed agent. I think Kelly is a little bit magic when it comes to closing deals and sniffing out the perfect homes!
Jessica Bennett, Happy First Time Homeowner